Carrier / Company: 845 Move Now LLC, 92 S Ohioville RD, New Paltz, NY 12561 (USDOT: 4268996 | NYDOT: 42695).

Shipper / Customer / You: The individual or business booking and paying for services.

Estimate / Order for Service: The pricing and scope document describing the services requested.

Bill of Lading: The shipping contract and receipt for property transported.

PBO: “Packed By Owner” (packed by the shipper, not the Company).

HOURLY ESTIMATE

This local move estimate is based on charging you by the hour for however long it takes to complete your move safely, quickly and efficiently. Rates named herein shall be computed from the time the van arrives at shipper's home or place of business and end when the shipment has been delivered at destination. Charges shall be computed by multiplying the hourly rate by the hourly time involved. The shipper will be charged a minimum of 3 hours labor plus travel time. If the move takes less time than the minimum, the shipper will be charged the minimum in all cases.

TRAVEL TIME

In addition to labor time, the estimated travel time is charged to cover the time from carrier's warehouse to point of origin and again from point of destination back to mover's terminal. A minimum of 1-hour travel is charged on all local moves. Our travel time is non-negotiable and is based upon truck routing software that calculates the fastest route based upon our route restrictions.

PACKING SUPPLIES AND SERVICES

Packing supplies and packing of items into boxes is not included in a full-service move unless purchased and listed on this estimate. We sell moving boxes and packing supplies of all sizes. Please notify your consultant if you would like to purchase packing supplies. Packing services are billed at an additional charge for the box, packing materials plus the hourly packing labor if requested and are not part of the standard full-service move.

BULKY AND FRAGILE FURNITURE

Shipper must notify the move consultant of all bulky or fragile items prior to your move date. Items that are extremely fragile may require special handling, and therefore need to be noted on this order for service. The carrier will not accept for shipment property liable to damage equipment or other property. The carrier will not accept for shipment articles which cannot be taken from the premises without damage to the article or the premises. Speak with your sales representative to get the most up to date pricing on bulky items.

PACKING PROPERLY AND SAFELY

The carrier is not liable for boxes packed by the shipper. If items are not properly packed by the shipper our movers will alert you and will pack them correctly to avoid any damage. You will be charged for any packing service additionally at the time of delivery. Please pack with sturdy materials and with all box and bin tops taped shut to avoid loss or damage. We have the right to refuse to load articles that are not safe to move, broken, or not packed correctly including particle board items.

FLAT RATE ESTIMATE

This is a fixed price agreement based on the number of items listed in the inventory/move conditions/distance/services requested. Adding additional items or services will result in additional charges to your move price. Flat Rate move estimates are based on an exact list of items. If on move day, the shipper has additional items outside of what's listed on the original move estimate, those additional items will be moved for an additional charge per item.

Additional Items on move day will be charged at the following rates:

• Armoire $91 each
• Appliance $150 each
• Bed $156 each
• Box $7 each
• TV $55 each
• Buffet/Credenza/TV Stand $101 each
• Chair $35 each
• Dresser $91 each
• Dining Table $78 each
• Gym Equipment $150 each
• Small Table $35 each
• Sofa $130 each

For nondescript items:

• Small Item $25 each
• Medium Item $45 each
• Large Item $65 each

You are responsible for packing your boxes and all glass items such as pictures, glass tabletops, and mirrors prior to our movers arriving. You must pack small countertop appliances in boxes. We recommend you transport your high-value items such as bank bills, coin or currency, deeds, notes, drafts or valuable papers of any kind, jewelry, postage stamps, stamp collections, revenue stamps, letters or packets of letters, precious stones, or perishable articles. Please confirm that your origin and destination addresses are accessible by our moving trucks; if we are unable, there will be an additional cost for a shuttle truck. You are responsible for the disconnect/reconnect of all appliances such as TVs, stereo systems, air conditioners, washers, dryers, refrigerators, and electric stoves. We do not install any electric, natural gas, or propane appliances.

We require a deposit to reserve your move date, and the deposit will be applied to your final balance at the end of your move. Additional services, packing, stair carry, long carry, and inventory items that are not listed on your move estimate could result in additional charges to your move price. You can make changes to your move plan & inventory list by contacting your relocation consultant.

If additional services are required on the day of your move, your move estimate will increase accordingly above the original fixed rate estimate based on the extra time at the regular hourly rate of $189 per 1,000lbs or 142CuFt of items.

If the carrier arrives at the shipper's origin/destination and the shipper cancels the move or is unresponsive, unprepared for their scheduled move, the shipper will be charged a minimum of 4 hours labor plus the estimated travel time to compensate the carrier for the failed pick up/delivery attempt. If the carrier arrives and cannot begin loading or unloading due to circumstances unrelated to the carrier, the shipper will be charged waiting time at the regular hourly rate listed in this estimate.

When scheduling your upcoming move, we recommend selecting the first pick-up window between 8:00 am - 10:00 am. Depending on the size of your move and schedule availability, we may be able to schedule an afternoon move (typically between 10-5 pm). Arrival windows for afternoon moves are approximate and dependent upon the crew's first move's finish time. We do not guarantee an arrival time for an afternoon or last-minute move. Please discuss any updates or changes with your account manager to avoid any unforeseen changes in your move estimate.

BINDING FLAT RATE PRICING

This move estimate must state Binding Flat Rate for your price to be binding. Your binding price is based on the exact inventory submitted. You must estimate your box count. If your final box count is more or less than originally listed, your charges will be adjusted when you contact your relocation consultant at least 24 hours prior to our moving team's arrival. If you need to add/delete items, please contact your sales rep to make changes. If the shipper adds additional items at the time of the move, the shipper agrees to pay for the additional items.

If paying with a cash, certified funds or credit card, the shipper agrees to pay the binding fixed rate estimate listed above in full 48 hours prior to the move date. Cash must be paid in full at time of arrival.

BASIC LIABILITY COVERAGE (INCLUDED)

845 Move Now LLC offers basic valuation at $0.30 per pound per article at no cost to the shipper. Perishable items or articles of high value will not be accepted for shipment unless otherwise provided: Bank bills, coin or currency, deeds, notes, drafts or valuable papers of any kind, jewelry, postage stamps, stamp collections, revenue stamps, letters or packets of letters, precious stones, or articles manufactured therefrom or perishable articles. Should such articles come into the possession of the carrier without his knowledge, responsibility for safe delivery will not be assumed.

845 Move Now LLC is only liable to replace or repair damaged/missing items if you chose to purchase Full Value Protection for additional cost. In the event that you have chosen to go with the Free Basic Coverage, the liability is 30 cent per pound for local moves and 60 cents per pound for long distance, with a maximum payout per item of $100.

EXCLUSIONS

Furniture composed of particle board or pressboard. Lamps, lampshades, pictures, tv's, mirrors, artwork, glass, marble, vases or statues not packed/crated by 845 Move Now LLC. Items found broken in boxes not packed by 845 Move Now LLC. Damage from Mold, Mildew, Insects or Pests. Mechanical condition of electronics, audio/visual, computer or battery operated equipment in transit or storage. Previously damaged or repaired items. Previously damaged or loose veneer. Furniture with the original glue dried out. Any loose items not boxed or properly packed by shipper. Plants (Live, Artificial or Dried). If one item in a set is damaged, only that one item is covered, not the entire set. Perishable articles or articles of high value will not be accepted for shipment unless otherwise provided: Bank bills, coin or currency, deeds, notes, drafts or valuable papers of any kind, jewelry, postage stamps, stamp collections, revenue stamps, uncrated glass, granite, marble or slate table tops, letters or packets of letters, precious stones, or articles manufactured therefrom or perishable articles.

ADDITIONAL LIABILITY COVERAGE (OPTIONAL)

FULL VALUE PROTECTION OFFERED BY MOVINGINSURANCE.COM (NOT INCLUDED IN ESTIMATE) AND IS THE SHIPPERS SOLE RESPONSIBLITY FOR PURCHASING THIS COVERAGE FROM MOVINGINSURANCE.COM PRIOR TO THE DATE MOVE. Full (Replacement) Value Protection is the most comprehensive plan available for protection of your household goods. If any article is lost, destroyed or damaged while in your mover's custody, movinginsurance.com will, at its option, either repair or replace, or pay you for repairs/replacement under its terms. Under this option, the shipper is agreeing to contact movinginsurance.com directly and purchase additional insurance prior to the scheduled move date. 845 Move Now LLC is not responsible for paying out any claims when selecting this option. All claims for damages are handled by movinginsurance.com.

FILING A CLAIM FOR DAMAGE

Any claim must be filed within ten days of your move date and only in writing via our claim adjusters at CSI. IMPORTANT: Claims are only handled in writing using the form we provide. Please do not call or ask to speak with a sales or customer service representative regarding claims as they do not handle the claims process. 845 Move Now LLC will settle claims based upon the liability coverage selected when booking your move. For immediate help regarding your claim, please call Toll-Free: (772) 742-5246.

RUB MARKS, SCUFFS & SCRAPES

Furniture will be wider after being blanket wrapped; this may cause minor rub marks, scuffs and scrapes on door jams, and narrow hallway walls due to the movement of furniture in tight spaces. We supply door-jam protectors and floor runners to prevent these types of claims.

ITEMS LEFT BEHIND

The shipper is responsible for performing a final walk-through of the origin to make sure all items are accounted for and loaded onto the truck. If, after the move, the shipper notices an item has been left behind, the carrier is not responsible and assumes no liability for said item.

BASIC DAMAGE COVERAGE IS MINIMAL

We recommend upgrading your move protection to Full Replacement Value by visiting movinginsurance.com and purchasing the coverage level you prefer 24hrs before the day of your move. All claims will be settled by movinginsurance.com if this coverage is selected.

1. Initial Resolution with CSI Claims Department: Should any dispute, controversy, or claim arise out of or relate to the services provided by 845 Move Now LLC, the aggrieved Party agrees to first submit the matter to our designated claims department at CSI Claims. Both Parties shall act in good faith to achieve a satisfactory resolution through this process.
2. Arbitration Proceedings: Any dispute or controversy arising under or in connection with this Agreement that remains unresolved post the CSI Claims department process shall be settled exclusively by arbitration. This arbitration will be conducted before a panel of three arbitrators in Kingston, New York, in accordance with the rules of the American Arbitration Association then in effect. Judgment may be entered on the arbitrator's award in any court having jurisdiction. The expenses of such arbitration shall be borne equally by both 845 Move Now LLC and the shipper.
3. Time Limit for Raising Disputes: The aggrieved Party must file any demand for arbitration within a reasonable time frame after the dispute arises. Under no circumstance should such a demand be made more than 30 days from the date of the move.
4. Compensation for Legal Defense: Should a Party initiate a lawsuit against 845 Move Now LLC in violation of this clause, that Party agrees to compensate 845 Move Now LLC for all legal fees, costs, and expenses incurred in the defense of such a lawsuit.

SHORT TERM STORAGE & SIT

Short term storage (Up to 3 months) is charged at $9/cwt – Warehouse handling in/out is $5/cwt. PAYMENT – It is agreed that the company shall have a general lien upon any and all property deposited with it or hereafter deposited with it. All goods deposited upon which storage and all other charges are not paid when due, will be sold at public auction to pay said accrued charges and expenses of the sale, after due notice to the consumer-bailor, and publication of the time and place of said sale, according to law. Accounts are due and payable monthly in advance. Interest will be charged on all accounts unpaid for a period of three months after they become due. All charges must be paid in cash, money order, or certified check before the delivery or transfer of goods deposited under this contract and no transfer will be recognized unless entered on the books of the company. All storage is limited to three (3) months maximum.

TERMINATION OF STORAGE

The company reserves the right to terminate storage of the goods at any time giving the consumer-bailor 30 days written notice of its intention to do so and unless the consumer-bailor removes such goods within that period the company is hereby empowered to have the same removed at the cost and expense of the consumer-bailor. And upon so doing the company shall be relieved of any liability with respect to such goods therefore or thereafter incurred.

If the shipper is not prepared for delivery as originally scheduled and requires overnight storage for reasons outside of 845 Move Now LLC’s control, 845 Move Now LLC will charge the shipper overnight storage charges for every day of storage required at a rate of $150 per day.

SHUTTLE SERVICE

Shuttle service is required for many reasons including low overhead wires, tree limbs, structures, low bridges, narrow roads/driveways, tight turns, or limited access. If your move requires a 16ft shuttle, a driver and additional labor will be charged at the regular hourly rate in addition to the move.

REFUND POLICY

There are no refunds on services rendered. The shipper agrees to pay the charges listed on this moving estimate in full, prior to offloading. If the shipper adds additional items outside of what is listed on the inventory list, the shipper agrees to pay for the additional time for services rendered based on the hourly rate listed above prior to offloading.

DEPOSITS

We require a move deposit of $49 to book your move. This deposit is refundable up to 7 days before your move. If you need to cancel your move within 7 days of your move, your deposit is non-refundable.

CANCELLATION POLICY

If the shipper cancels this move within 72 hours of the move date, a cancellation charge of $150 will be applied to the credit card authorized to book this move. If the shipper cancels on the day of the move, 845 Move Now LLC will charge a cancellation fee equal to a minimum of 4 hours at the applicable rate to the card authorized to book this move. To cancel your move, speak with your move representative a minimum of 7 days before your move date for a full refund of your deposit.

MOVE SCHEDULING POLICY

We recommend selecting the first pick-up window between 8:00 am - 10:00 am. Afternoon moves are typically between 10-5 pm and are approximate. We do not guarantee an arrival time for an afternoon or last-minute move. In some cases, afternoon moves will need to be rescheduled if earlier moves have overages or take longer.

MOVE CONFIRMATION & E-SIGN

It is important that you speak with our operations department 1–2 days prior to your move date. If a shipper fails to E-Sign or pay the move deposit, the move is only tentatively booked and requires further action. If a shipper fails to confirm their move 24 hours in advance, they risk losing their scheduled move date and move deposit.

OVERTIME POLICY

Overtime is charged after 7 hours at the rate of time and a half of the regular rate listed in all cases.

WAITING TIME / FAILED PICK UP / DELIVERY ATTEMPT

If the carrier arrives and the shipper cancels the move, or is unresponsive, unprepared, the shipper will be charged the minimum of 3 hours labor plus travel time. If the carrier arrives and is unable to begin due to circumstances unrelated to the carrier, the shipper will be charged waiting time at the regular hourly rate listed in this estimate.

DO NOT SHIP

The shipper agrees the shipment does not include anything that is poisonous, flammable, corrosive or perishable including paint, gasoline, diesel, kerosene, motor oil, propane, flammable liquids, explosives, compressed gasses, perishable goods, combustible liquids. Internal combustion engines must be drained of all fluids prior to loading.

HAZARDOUS MOVING CONDITIONS

The shipper is responsible for maintaining clean, safe, and sanitary moving conditions, and the dwelling must be in good repair, free from rodents, vermin, and aggressive pets. If the carrier deems the move hazardous and is willing to perform the move, hazard pay is required and will be billed at double the standard hourly rate.

APPLIANCE DISCONNECTS / RECONNECTS

Shippers are responsible for the disconnect/reconnect of all appliances such as washers, dryers, refrigerators and electric stoves. WE DO NOT DISCONNECT ELECTRIC, NATURAL GAS or PROPANE APPLIANCES.

TOLLS & TICKETS

The shipper is responsible for reimbursing the carrier for all necessary tolls, ferry charges, parking tickets or parking fees advanced by the carrier.

OUR LIABILITY FOR BOXES (PBO)

845 Move Now LLC is not liable for any damage to items packed by the shipper. Properly packed dishes require dish pack boxes and packing paper with sufficient cushion to avoid damage. The carrier assumes no liability for PBO boxes. All glass items including table tops, mirrors, lamps, electronics, and other breakables must be packed properly to avoid damage before loading. Mattress and box springs must be packed into cartons or bed bags to avoid tears or dirt scuffing.

PAYMENT TERMS

Final payment is due in full before offloading at the time of delivery in all cases. All sales are final. There are no refunds on services rendered or used boxes. If the move takes less time, any balance owed will be refunded.

CREDIT CARD AUTHORIZATION

The shipper authorizes 845 Move Now LLC to charge the credit card provided according to the terms outlined in this document. This payment authorization is for the goods/services described on this moving estimate, for the amount indicated, and is valid for payment for services rendered. I certify that I am an authorized user of this credit card and that I will not dispute the payment with my credit card company; so long as the transaction corresponds to the terms indicated in this form and the accompanying order for service and bill of lading.

LABOR ONLY LOADING/UNLOADING ESTIMATES INCLUDE

• Loading Help / Unloading Help
• Light Disassembly and Assembly
• Wrapping and Protection of Furniture (Shipper Provides Blankets and Materials)
• Fuel and Mileage Charges
• Disposal of all materials used by 845 Move Now LLC

BASIC LIABILITY COVERAGE (NONE)

The carrier does not provide any liability protection for your furniture items or boxes. Perishable articles or articles of high value will not be accepted for shipment unless otherwise provided. Should such articles come into the possession of the carrier without his knowledge, responsibility for safe delivery will not be assumed.

HOURLY / TRAVEL / PACKING / BULKY / SAFE PACKING

Labor-only moves follow the same hourly minimums, travel time policies, packing supply exclusions, bulky item disclosure requirements, and safe packing/refusal rights described in these Terms.

SCHEDULED TIME ON MOVE DAY

All morning moves have fixed start times, and all afternoon and evening moves have a 2 hour window. Afternoon and evening start times will vary depending on the estimated completion time of the previous move. For afternoon and evening moves, be available 2 hours prior and 2 hours after your scheduled window.

SUPPLIES FOR YOUR MOVE

You will only be charged for supplies used on your move. The truck carries supplies for emergency or as needed. Movers may use supplies according to company procedure without requesting permission each time. No free packing supplies are provided unless purchased as a promotion in advance.

PAPERWORK & PRE/POST MOVE INSPECTIONS

The foreman will review paperwork on arrival and completion. Pre-move and post-move inspections are included in hourly time and considered in estimates.

PROPERTY CONDITION

Your home must be a safe, healthy working environment and free from hazards (dust, dirt, water, mold, snow, debris, bugs, rodents, animal urine/feces/hair). Remove pets and clear walkways. Extra precautions may add time. We may terminate service if conditions are unsafe. If we proceed, overtime rates may apply for the entire move and an equipment cleaning fee of $250 may be charged.

WEATHER CONDITIONS

Poor weather may cause delays and increased time. You will be charged for total time on the job despite poor weather.

PREPAREDNESS

Moving is a cooperative effort. Be packed, organized, furniture emptied, boxes taped, fragile items packed, and disassembly requested communicated. We will not take miscellaneous loose items that are not boxed or protected. Do not over-pack boxes (max 50 lbs). We may add movers/trucks if needed and charge accordingly. Customer must do final walk-through of residence and truck.

PENALTY / INCONVENIENCE FEE

If insufficient preparedness causes schedule disruption, a $150 penalty may apply and may result in forfeiture of deposit, as an inconvenience fee, applied if deemed necessary by management.

FURNITURE PREPARATION & DAMAGE LIMITATIONS

We are required to wrap items properly. If customer refuses wrapping/protection, Carrier is not liable for resulting damage. We are not liable for engineered wood/RTA/particle board. HDTVs must be properly boxed with foam protection for valuation to apply.

GRATUITY

Tips are not required but appreciated (commonly 10–20% depending on difficulty, weather, care, and service).

THIS IS THE MOVING CONTRACT

It covers only items and services listed. Changes may only be made in writing by the Owner.

LIABILITY OF COMPANY

We are responsible only for our own negligence. No liability for weather, infestation, rust, deterioration, Acts of God, governmental action, public enemy, driveways unable to support truck weight, hazardous conditions, or causes beyond control.

PACK BY OWNER / RE-USED BOXES / FRAGILE ITEMS

No liability for items improperly packed by owner or re-used boxes. Fragile items are covered only when packed, moved, and unpacked by our employees upon delivery.

FINE ART / ANTIQUES

Must be disclosed in advance. May require special crating or separate handling/charges.

CONTENTS OF FURNITURE / CONTAINERS

No liability for contents of drawers/containers. Remove items prior to move.

APPLIANCES / ELECTRONICS / MECHANICAL ITEMS

No liability for mechanical/electrical function. We recommend servicing by a qualified provider.

WEAR AND TEAR

Ordinary wear and tear is not our responsibility (surface scratches, discoloration, water/dirt stains).

OVERSIZE ITEMS

No liability for damage to oversize items that do not fit through doorways/hallways; or resulting damage to doorways/hallways.

DELIVERY

We will make reasonable efforts to complete delivery. If goods cannot be delivered ordinarily (stairs/elevator), additional charges may apply for hoisting, lowering, shuffling, labor, or equipment. Waiting time may be charged for elevator delays or circumstances beyond our control.

RATES

Regular rates are charged between 8:00AM and 4:30PM. Any time before or after is overtime.

AGREEMENT / TERMS OF PAYMENT / COLLECTION

This represents the entire agreement unless modified in writing by an officer/owner. Payment is due in full when job is completed and collected at destination. If payment is not made in full within 30 days, it may be referred for collection and customer is responsible for costs including attorney fees and/or forty percent of the claim, and court costs.

CANCELLATION

Notice must be given 96 hours prior to the day of the move. Cancellation on the day of the move results in a cancellation fee (based on hourly rate), including travel fee and three hours of labor.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Services are provided “as is” and “as available.” We disclaim warranties to the maximum extent permitted by law. We are not liable for indirect, incidental, punitive, special, or consequential damages to the maximum extent permitted by law.

DISCLAIMER (UNAUTHORIZED SERVICES)

Unauthorized services performed by an employee outside these terms, and compensation paid directly to the employee, violates company policy and renders this contract null and void, with no recourse against 845 Move Now LLC.

OWNERSHIP OF PROPERTY

The consumer-bailor represents they are the legal owner or in lawful possession of the property and have authority to contract. The company shall have a lien on said property for charges due and costs including attorneys fees if litigation results from breach.

PAYMENT

(a) The company shall have a general lien upon any and all property deposited. Goods with unpaid charges may be sold at public auction after due notice and publication according to law. (b) The company shall have a further lien for monies advanced to third parties for account of the consumer-bailor. (c) Accounts are due monthly in advance. Interest may be charged after three months delinquency. All charges must be paid in cash, money order, or certified check before delivery/transfer.

LIABILITY OF THE COMPANY

(a) When transporting to/from warehouse for permanent storage, the company acts as a private carrier only. (b) Contract is subject to delays/damages caused by war, labor troubles, strikes, Acts of God, public enemy, riots, elements, traffic, elevator service, or other causes beyond control. (c) Not responsible for fragile articles unless packed/unpacked by employees; not responsible for mechanical/electrical function of items (pianos, radios, televisions, clocks, refrigerators, AC units, etc.). (d) No liability for inherent vice, moths, vermin, insects, rust, temperature changes, fumigation, deterioration. (e) Unless a greater valuation is stated, liability is limited to $0.30 per lb. per article and total contents limited to $2,000, with options to request increased valuation within ten (10) days after deposit. (f) No liability for documents, stamps, securities, specie or jewelry unless a special written agreement exists.

TERMINATION OF STORAGE

The company reserves the right to terminate storage with 30 days written notice; if not removed, company may remove at consumer-bailor’s expense and liability ends.

ADDRESS AND CHANGE

The address on the contract will be relied upon until changed in writing and acknowledged by the company.

FILING OF CLAIM - NOTICE

Claims must be in writing, supported by a paid freight bill, and filed within sixty (60) days after delivery. No action may be maintained unless commenced within twelve (12) months after delivery. The company has the right to inspect and repair alleged damaged articles.

CORRECTION OF ERRORS

Unless notice is given within ten days after receipt of inventory list, the inventory is deemed correct and complete subject to contract provisions.

ENTIRE AGREEMENT

This contract represents the entire agreement and cannot be modified except in writing, applying to all property stored now or in the future.

GENERAL CONDITIONS

If goods cannot be delivered ordinarily by stairs/elevator, additional charges apply for hoisting/lowering or necessary labor. Packing/moving charges do not include curtains, mirrors, fixtures, pictures, fittings, relaying floor coverings unless ordered.

INVENTORY

Inventory is part of this contract. Consumer-bailor should review condition notations and mark disputes in the “consumer notation” column as instructed prior to signing.

BUSINESS ADDRESS AND TELEPHONE NUMBER

Listed at the top of this document and/or front side of warehouse receipt and inventory.

“CONSUMER-BAILOR”

As required by New York State law, refers to the depositor and/or the owner of household goods placed in storage pursuant to this contract.

STORAGE CONTRACT CONTROLS

If there is any difference between terms on the reverse side of the “Non-Negotiable Warehouse Receipt & Inventory” and this Storage Contract, this Storage Contract controls.

Thanks for reading—clarity here helps keep your move smooth and expectations clear. 💙